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Planning for outages

It’s been a wild few weeks around the country, with storms causing power outages in many regions. It’s a good reminder to check your emergency kit and make sure you’re prepared in case the lights go out.

Pink abstract shapes, including hearts, stars, and lightning bolts, scattered on a dark purple background.

Before it happens:

• Charge all devices
• Fill containers with water
• Check torch/candle locations
• Keep battery radio handy


During an outage:

• Check your local lines company website for outage updates
• Keep fridge/freezer doors closed
• Unplug electronics to avoid power surge damage


Never:

• Use BBQ/camp stove indoors
• Leave candles unattended
• Touch fallen power lines - treat ALL downed lines as LIVE
• Go near low-hanging lines


Medical needs:

• If you rely on electricity for medical equipment, ensure your backup plan is ready
• If you are a medically dependent household you can notify us at any time. Please read our support for vulnerable customers page here.


Need help? Call 111 for emergencies

Unsure what you should have in an emergency kit? Take a look at getready.govt.nz to stay prepared.

Published on 27th October 2025
Bonnie Brown
Bonnie BrownGraphic Designer

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