Zero Bills by Octopus Energy
Where we guarantee you pay nothing for your normal electricity for at least five years*
How does it work?
Zero Bills is made possible through a combination of solar panels and battery, optimised by Octopus and sized to match your normal usage to keep you comfortable and your bills zero. Using smart technology we control your battery system allowing you to use electricity normally without worrying about bills.
*You will receive a personalised fair use limit, usage within this will be free.
If you share your half-hourly usage data with us we can work with your solar/battery installer to determine the required system size to make your home Zero Bills.
FAQs
Zero Bills homes typically generate 50%+ more energy than they consume. To achieve this, the house must be off the gas grid (i.e. use electric heating), and be kitted out with solar PV and a battery. We will assess, for a given home, the minimum hardware requirements to be eligible for Zero Bills.
We are happy to assess any house for Octopus Zero Bills compatibility, but practically, newer houses with good thermal characteristics are most likely to work for Zero Bills.
Yes, provided the home is in an area Octopus supplies. As long as the required solar/battery system can be installed, we are happy to offer Zero Bills. Some areas may require larger solar/battery systems due to differing network costs and predicted solar generation.
We currently guarantee Zero Bills for 5 years. This will be updated over time.
To make it as simple as possible, we have only one Fair Use Allowance – on total electricity consumption across the year. This is set at or above historical usage (or expected usage for a new build).
Our Zero Bill offer incorporates your electricity exports. You will not be paid anything additional for exports.
The customer will be billed at our OctopusFlexi import unit rate (still no fixed charge) for electricity imported above the Fair Use Allowance.
You will be responsible for maintaining your solar and battery system and ensuring there is a working internet connection. If the above conditions are not met, we reserve the right to move the customer to a different tariff (likely OctopusFlexi). You may also need to clean your solar panels from time to time.
If you add a new large energy consuming device it will likely mean you are using more than your Fair Usage Allowance. Any usage over the Fair Usage Allowance will be charged at the OctopusFlexi tariff rate. If you have an EV that we can smart charge let us know because we might be able to manage this for you at a cheaper rate.
Just fill out our form, give us permission to request your historical usage data, and we will get back to you with an assessment
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