Skip to main content

Account


We’ve got your access to public charging sorted

Add to bill banner


Want a convenient and hassle free way to have all your public EV charges in one monthly bill?

Our simple Add-to-Bill integration lets you charge your EV at any ChargeNet or OpenLoop charge station and have the charges applied to your monthly Octopus Energy bill. No pre-payment needed, no extra costs - easy as!

Convenient bill

One convenient bill


All public charges across ChargeNet and OpenLoop networks are integrated into your monthly bill for one simple payment.

Greater visibility

Greater visibility


All EV charging costs in one place, making it easier for you to track.

Exclusive access

Leading the charge


Octopus Energy offers the most extensive access to charge station providers.

To take advantage of Add-to-Bill, fill in the form below to link your Octopus Energy account


FAQs for ChargeNet

If you already have a ChargeNet account, log into your ChargeNet app and note down your account number. Click 'Link account' above and fill in the form with your account number and email address, or email us at charging@octopusenergy.nz . We will then email you to let you know that your charge tag is ready.

If you don't have a ChargeNet account, you can create one for free here.


No prepayment is required, just tag and the charge will be applied to your monthly power bill.

An RFID tag/fob can be linked to your ChargeNet account to activate a public charger. To order one, please use your ChargeNet app. There may be a charge to order a token. Alternatively, you can activate a charger directly from your ChargeNet app.

All rates at a ChargeNet charge station are set by ChargeNet. You can view these rates in their app.

At the beginning of each month, we'll apply any charges from the previous month to your account and send you a summary of your ChargeNet charges. These charges will be due for payment as part of your next monthly bill.

You will be able to see your public charging usage, with a list of transactions, in your monthly summary which is sent at the beginning of each month.

We simply pass on the charges from ChargeNet, with no markup. You’ll be charged ChargeNet’s advertised rates - we just make it easy for you to pay for all your energy usage with one bill.

ChargeNet has a large coverage with 280 rapid charging stations across New Zealand, and growing. To find a charger simply open your ChargeNet app to search for charge sites and their rates.


FAQs for OpenLoop

If you do not already have an OpenLoop account but you would like to take advantage of our Add-to-Bill product, simply click the 'Link account' button above & fill in the form for OpenLoop or email us at charging@octopusenergy.nz and we will set up this up on your account and send you out an OpenLoop Charge Tag to use at the charging stations. To locate OpenLoop charge stations and see the rates, simply download their app.

No prepayment is required, just tag and the charge will be applied to your monthly power bill.

If you already have an OpenLoop Charge Tag, you will need to deactivate this in your OpenLoop account. You can do this in the OpenLoop app under the “Charge Tags” section. Select your Charge Tag and note down the tag number. Select ‘deactivate tag’. Then click the 'Link account' button above & fill in the form for OpenLoop or email us your tag number at charging@octopusenergy.nz. We’ll link this Charge Tag to your Octopus account and let you know when it’s ready to use.

It’s best to use your Charge Tag for charging. If you use your OpenLoop app to activate a charge then the costs will go to your personal OpenLoop account instead of your monthly Octopus bill.

All rates at an OpenLoop charge station are set by OpenLoop. You can view these rates in their app.

At the beginning of each month, we'll apply any charges from the previous month to your account and send you a summary of your OpenLoop charges. These charges will be due for payment as part of  your next monthly bill.

You will be able to see your public charging usage, with a list of transactions, in your monthly summary which is sent at the beginning of each month.

We simply pass on the charges from OpenLoop, with no markup. You’ll be charged OpenLoop’s advertised rates - we just make it easy for you to pay for all your energy usage with one bill. And don’t worry, any “free” OpenLoop charges you do are still free!

  • Counties Energy has five OpenLoop branded chargers across their network.

  • There are 25 public chargers across the Waikato.

Subscribe to our monthly newsletter

Be the first one to know about news, product information and special offers.